Service customer

For the Emballage Technologies Group, service is an ongoing commitment. Our customers are at the heart of a quality approach introduced in all three entities, to guarantee the safety and longevity of their equipment.
Our technical experts take care of installation, commissioning and training of your teams... and are available to support you in the personalised monitoring of your production tools.
There are many areas in which Customer Services can provide a tailor-made response:

• Teams of qualified, committed professionals
  to minimise your downtime.
• Personalised advice and technical expertise
• Direct assistance to correct
  and provide a rapid solution.
• Remote control of machines
  with virtual media.
• Technical support.
• Maintenance contracts and annual programmes.
• Retrofitting and modifying machines.
• Upgrading, training and moving up
  your teams' skills.
• Spare parts shop
  with over 7,000 references in stock.